As the saying goes, 'If the shoe fits, wear it'. Or as the case may be 'If it doesn't fit, exchange it!'.
You can always return or exchange your shoes within 30 days of purchase within Australia so long as:
If you qualify for a return, email us at firstname.lastname@example.org and we will provide you further information on returning your items.
If you return an item and it is deemed to not qualify for a return, we will contact you and the return cost of the item(s) is at the buyer's expense. Do not use the Parcel Point Exchange Service. Unauthorised use will incur a fee on top of the item's return cost.
See Exchange Page for guidelines and instructions on exchanging size.
Once we have reiceved your return, the shoes will be inspected. Once deemed eligible for return, please allow up to 2 weeks for a refund or store credit to be issued.
You can exchange your item for the same product in the same variation, subject to availability. If a faulty item cannot be repaired or replaced we will offer a full refund.
Any item purchased as a sale item or second may not be returned or exchanged.
We do not offer refunds for change of mind but will happily exchange your purchase for any product within our range subject to availability - see your rights - Consumer Affairs.
We reserve the right to reject requests for refunds and exchanges in response to breaches of any applicable laws or suspicious activity.