We offer free shipping and returns from anywhere in Australia for orders over $100.
Orders placed after 1pm are not processed same day. Orders placed on weekends and public holidays will be processed the next business day.
We reserve the right to refuse free shipping for return items.
Once your order has been processed by our fulfilment centre we cannot change the address. You must get us the new address ASAP. There is no guarantee and if a new courier label is required the cost borne from this is at the buyers' expense - we are quite firm on this and requests to waive the fee will be refused as a point of policy.
Need to change your shipping address? Email us.
Return To Sender
Delivery and tracking information is supplied to the buyer. It is the buyers responsibility to track his or her order. If your package is returned to us a new courier label is required and the cost borne from this is at the buyers' expense - we are quite firm on this and requests to waive the fee will be refused as a point of policy.
At this stage we are not offering international shipping, except New Zealand but at cost.